The Trend_Coin is committed to protecting the personal data of users of its websites, which are an essential tool for advancing our mission and programme of work.
This privacy policy describes the types of personal data we collect, how we use it, who has access and for how long. It also provides information on the rights provided to website users under our data protection rules. Some activities supported by our websites are further subject to specific data protection notices (e.g. recruitment).
How we collect and use personal data
We collect personal data through the use of our websites in two ways: data you directly provide to us and data generated by your activity on the websites.
Data you directly provide. You can choose to voluntarily provide us personal data in the context of registering, subscribing to online newsletters and making purchases. This data enables us to provide the services you have requested and may include your name, physical address, email address, phone number.
Data generated by your activity. In order to ensure the effective functioning and security of our websites and to better understand visitor behavioural patterns, as you browse our websites we automatically collect:
- Log information such as the pages you visit, the time/date of your visit as well as your internet prototcol (IP) address.
- Device and software information such as your browser specifications and operating system
This information is collected through the use of various technologies, including cookies which are small text files stored in your browser. If you have registered and are logged-in, your browsing activity is linked to your user credentials so that we can personalise your experience on our websites, including for future visits.
Children’s Privacy
The sites are not intended for use by children, especially those under the age of 16. No one under the age of 16 should provide any personal information or participate in any forums, chats, or online discussions. Minors under the age of 18 are prohibited from making purchases, including subscriptions, on our sites. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.
Changes to Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date below. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of your personal information, we will attempt to notify you by email of the change. We encourage you to review this Privacy Policy from time to time to stay informed about how we are protecting the personal information we collect. If you continue to use our site or services after we have attempted to contact you about material changes to the Privacy Policy, we will assume that you agree to the changes
We store your Personal Information until you request that we no longer do so or consistent with our internal document retention policies. To ask us to delete and no longer store your Personal Information, please contact us at the addresses provided above.
Access and storage
In general, access to your personal data is limited to appropriate staff within the organisation. In some circumstances we make your data available outside the Trend_Coin, such as for:
- Payment processing: We use a third-party service, PayPal, USA to process online payments.
- Email communications: We use third party services Adestra Upland Platform, UK, and MailChimp, USA for sending bulk email communications such as newsletters, platform alerts, and event notifications. These services store contact information that you provide to us via Trend_Coin as well as information about your interactions with these emails; such as opens and clicks. Online surveys: We occasionally use Checkbox Survey, USA and Survicate, Poland, to run online surveys of user views.
Data you provide directly is typically kept until either (1) you unsubscribe from the service requested or until (2) two years after your last transaction. We store data about your activity on our websites for two years, after which time it is deleted. We keep data on email activity for two years, after which time it is deleted.
Links to other websites
Where we provide links to websites of other organisations, this privacy policy does not cover how those organisations processes personal data. For example, we link to our profiles on a number of social media platforms such as Twitter, Facebook, LinkedIn, Instagram and YouTube. We are not responsible for the privacy policies or content on third-party websites and encourage you to read the privacy notices of other websites you visit.
How to contact us or exercise your rights
Under our data protection rules, you have rights to access and rectify your personal data, as well as to object to its processing, request erasure, and obtain data portability in certain circumstances. To exercise these rights in connection with your use of this website please contact [email protected].
If you have further queries or complaints related to the processing of your personal data, please contact the Data Protection Officer [email protected]. If you need further assistance in resolving claims related to personal data protection you can contact the Data Protection Commissioner [email protected].